Services
Implementation turnaround, performance tuning, business intelligence and AX 2012 upgrades — the three things CSG does, and the six things they are made of.
Services
Three ways CSG is engaged
Every engagement is one of these. Each has its own colour, on the site and in our heads.
Service 01
Imagine Your Dynamics AX Solution Back On Track
You know something's not right. We solve problems so you can perform.
No matter what went wrong with the original implementation, CSG gets it back on track.
Revive
Implementation Turnaround
We're the fixers. Let us get you to peak performance.
Timeline and Budget Relief
You've already made a substantial investment but your project seems to never end. Let our experts provide some relief with know-how that produces results.
Data Cleansing and Report Reconciliation
Whenever your data is dirty and your reports aren't adding up, our team straightens things out. CSG will ensure that your system is providing information you can trust.
Go Live Support and Third-Party Integration
Flip the switch on your Dynamics AX solution with confidence. Our team supports your business every step along the way.
Revive
AX Performance Tuning
Trust us for fast reports and an optimized system.
Code Optimization
We make sure your customizations are coded according to best practice, ensuring optimal performance now and when it's time to upgrade.
SQL Server Tuning
Let us analyze your AX database, fine-tuning so you get the fast performance you need.
Fast Reports
We can make your long running reports finish in seconds and speed up your entire system at the same time.
Service 02
Get More Value Out of Your AX Investment
The implementation is complete, but you're ready to take AX to the next level. We'll move you ahead.
Extend the environment you already own so it earns its keep.
Enhance
Business Intelligence
CSG BI Solutions empower you with everything you need to make informed decisions.
Tailored Solutions for Dynamics AX
We have a tried-and-true, repeatable process for building data warehouses, ready to be adjusted to meet your analysis and reporting requirements.
Better Decision-Making
We help you generate reporting, dashboards, and analytics for visibility that really impacts your bottom-line.
The Best of Both Worlds
We are certified in both AX and BI, so you can be confident that our solution is the best from all angles.
Enhance
Increased Value
Trust that CSG will help you take the next steps forward — with no steps back.
New Functionality
Extend your AX installation to include new and enhanced functionality, and count on us to make sure it's a smooth, stable process.
Process Improvement
We can help you gain from the best practice design of Dynamics AX while cleaning up outdated customizations.
Mobility
CSG was awarded the 2009 Microsoft Partner of the Year for Mobility Solutions. Our solutions seamlessly integrate to Dynamics AX – easily and reliably.
Service 03
Keep Your Business Moving Forward, Fast & Efficiently
Benefit from Dynamics AX 2012, a new generation of business software.
Upgrade on time and on budget, with people who have done it before.
Upgrade
Strategy & Planning
Don't rely on guesswork, we'll tell you what it takes.
Functional Review
We start with the new features of AX 2012 that will better support your business and the process improvements that add real value to your upgrade.
Customizations
From a detailed code compare to classifying all your existing customizations, CSG will create the work plan to streamline your still-needed mods while eliminating the old outdated code.
Reports
Ready to upgrade those old MorphX reports? CSG will help you plan their migration to SQL Server Reporting Services in the AX 2012 environment.
Upgrade
Implementation
We bring the experience and expertise to make your upgrade to AX 2012 a success.
Outstanding Resources
We provide the technical and functional experts who have worked with AX 2012 before and know upgrades.
Business Intelligence Experts
CSG knows how to make the most of BI in AX 2012. Let us migrate those old MorphX reports, enhance your data warehouse, and use the new capabilities of AX 2012 to provide the information that your company needs.
Project Focus
There's a lot involved in an upgrade, CSG knows the steps to take and our project managers live in the details to get your upgrade done on time.
How we work
Assessment first, always
Every engagement starts by working out how big the job is, how much work it takes, what needs doing and by whom.
From there CSG works through the development cycle — code conflicts, compile errors, data migration — all the way through go live, with business analysts building test plans, running training and supporting the go-live weekend.
